INFO

International Shipping Information

We now ship to new countries: Netherlands, Italy, Germany, Portugal, Australia, Japan, South Korea, Hong Kong, Colombia, Peru, New Zealand, Hawaii, Finland, Denmark, Norway, England, South Africa, Ireland. Orders up to 4 units per item are recommended to avoid commercial classification.

Where are you located?

We are located in Golden Downtown at 813 14Th St, Suite B, Golden CO, USA. Our depot in Buenos Aires handles global shipping. The store is open Thursday to SUNDAY 10:00 to 5:00 pm.

When do I receive my order?

Orders are processed within 48 to 72 hours. Shipping times vary by region:

  • USA, Canada, Hawaii: 4-5 days
  • South America (Colombia, Peru): 10-12 days
  • Oceania (Australia, New Zealand): 12-14 days
  • Europe Zone 1 (Netherlands, Italy, Germany, Portugal): 10-12 days
  • Europe Zone 2 (Finland, Denmark, Norway): 7-8 days
  • UK and Ireland: 7-8 days
  • Asia Zone 1 (Japan, South Korea, Hong Kong): 7-9 days
  • Africa Zone 1 (South Africa): 10-12 days

Shipping Rates Summary

  • Meats (USA)

    • Shipping rates are calculated at checkout based on distance and weight.
    • Note: Meat and refrigerated products are only shipped within the USA and Canada.

ARGENTINA WHAREHOUSE

 Refrigerated Products (ONLY USA):

    • Orders over $149: Free shipping (except Florida or other zone 4 zip code due to temperature, requires priority shipping)
    • Orders under $149: Flat-rate from $19.99 USD
Non-Refrigerated Products
  • USA, Canada:
    • Orders over $65: Free shipping
    • Orders under $65: Flat-rate $10.99 USD
  • Hawaii, Puerto Rico y otros territorios
    • Orders over $100: Discounted Shipping $19.99
    • Order under $100: Flat Rate $40
  • Europe, UK, Ireland, Africa Zone 1 (South Africa), Asia and Oceania:
    • Orders over $200: Discounted Shipping $19.99
    • Orders under $200: Flat-rate $40

    Note: If your cart contains products from multiple categories, shipping rates will be combined if the total does not meet the free shipping conditions for each product type. Meat products always incur a shipping fee.

    Key Points to Remember:

    • These shipping options are designed to offer you flexibility and savings.
    • The threshold for free shipping is based on the total amount of your purchase, making it easier to enjoy this benefit.
    • Our flat rate shipping options provide a predictable and affordable shipping cost for orders that do not qualify for free shipping.

    Shop with us and take advantage of these shipping deals to get your favorite products delivered conveniently and affordably!

    What does it mean PRE ORDER?

    If you are buying a Pre Order Product, it means we are out of stock and it is already on its way to the store. As soon as we receive it, we will ship your order.

    Do you ship Refrigerated Products?

    At this moment we only ship Empanadas and Pascualinas Shells and Cheeses. We ship all over US and CANADA. If you are buying any of these products you must select at checkout the Frozen Shipping service or the Next Day Air service if in your area the temperatures are extremely high.

    Terms & Conditions: The shipping service is provided by a third party (UPS, USPS, FedEx). They do not guarantee cold chain compliance due to possible delays. When you place the order, you accept these terms & conditions.

    Do you have a Pick up Point?

    If you want to avoid the shipping fees or just check out all the treats available in our store you can buy at San Telmo Market located in Golden Downtown at 813 14Th St, Suite B, Golden CO. or also through the website and select at checkout PICK UP as the shipping method.

    Do you deliver

    Only Food from the Deli. Place and order here https://order.toasttab.com/online/santelmomarket .

    What if I am not available to receive my order?

    Don't worry most of the carriers will leave the package on your porch/front door. Only if you request the service of signature will they only deliver if someone is available to receive it.

    How can I contact you?

    You can send us a message on Whatsapp.