INFO

Shipping Information

All orders are shipped directly from our store in Golden, Colorado, USA.

COLORADO FREE SHIPPING (ETA 1 dia)🍖
🚚 Envio gratis en todos los productos en ordenes +65

Productos de Carnes (ETA 1-2 dias)🍖
🚚 Las tarifas de envío se calculan al finalizar la compra, basándose en la distancia y el peso.
Nota: Los productos de carne solo se envían dentro de EE. UU.


Productos Refrigerados (ETA 1-3 dias):
🚚 Pedidos superiores a $150: Envío con descuento

Productos No Refrigerados: (ETA 1-4 dias)

  • EE. UU.
    🚚 Pedidos superiores a $65: Envío gratis
    🚚 Pedidos inferiores a $65: Tarifa fija de $9.99 USD

We ship only on Mondays and Wednesdays to ensure the cold chain is maintained.

Orders placed by Sunday at 1:00 p.m. are eligible to ship on Monday. Orders placed after this time will ship on Wednesday. Please note that all shipments are subject to stock availability.

If you require your order urgently, please contact us — we’ll do our best to assist you.

 

Where are you located?

We are located in Golden Downtown at 813 14Th St, Suite B, Golden CO, USA. Orders are dispatched every Monday and Tuesday.

When do I receive my order?

Orders ship out on Mondays and Tuesdays. Transit times are fast and reliable:

  • Colorado: 1 business day
  • Rest of USA: Up to 4 business days
  • Meat and refrigerated products: Delivered in 1 to 2 business days (USA only)

Do you deliver?

Yes! We deliver food from our Deli. Place your order here: https://order.toasttab.com/online/santelmomarket.

What if I am not available to receive my order?

No worries! Most carriers will leave your package at your door. If you request a signature, someone must be present to receive it.

How can I contact you?

You can send us a message on Whatsapp.